About Me
Skills
- Can manage multi-tasks with a creative approach to problem-solving
- Great customer service
- Top-notch verbal, written, and interpersonal skills.
- Outstanding listening skills and attention to detail
- Excellent phone etiquette
- Time Management
- Proficient in Microsoft/Google program
- Familiar with Canva & Adobe
- Familiar with Basic WordPress
Services I'm Providing
Appointment Setter
Identifying potential clients, reaching them on the phone, and scheduling an appointment for a sales representative for a follow-up visit, either in person or via telephone.
Cold Caller
Contacting people who fit your typical customer profile and tell them about what your business offers. It is my responsibility for reaching out to potential clients and generating leads through phone calls.
Social Media Management
Overseeing the company’s interactions with the public through implementing content strategies on social media platforms, includes analyzing engagement data, identifying trends in customer interactions, and planning digital campaigns to build community online.
E-commerce dropshipping
Listing and promoting products and providing an online storefront. When a customer places an order, I send the order to the drop shipper and inform customers the products are on their way.
Rental Property Management
Managing and overseeing vacation rentals with a business-oriented approach and utilizing data analysis techniques. Helping maximize profits while ensuring the highest standards of hospitality.
Work Experience
Real Estate Specialist
Introduce the company’s real estate services and value proposition to potential clients, provide information about available properties, market trends, and investment opportunities, managing and overseeing vacation rentals. Meet daily, weekly, and monthly call quotas and lead generation targets and collaborate with team members to share insights, strategies, and best practices.
E-commerce Amazon Dropshipping
In dropshipping one of my responsibilities is listing and promote products and provide an online storefront. When a customer places an order, I send the order to the dropshipper and inform customers the products are on way.
BPO Back office complaint representative
Worked on customers’ complaints, further investigate customer issues, provide appropriate resolutions via email/outbound calls, and alternatives within the time limit; follow up to ensure resolution.
Subject Matter Expert (SME)
I have also acted as SME for the new hire whenever needed. To provide real-time support and share process knowledge and best practices.
What My Clients Says
“Mary helped process several hundred prospects. She was very professional and always ensured that each was handled professionally. I would recommend Mary to any real estate agent searching for a way to be more productive in the field.”
I want to express my gratitude for all the effort and help Mary provided me with my Amazon dropshipping business. Her attention to detail and commitment to ensuring that everything runs smoothly has made all the difference in the success of my business, and I would highly recommend her to anyone looking to get started with the business.